[Resolved]  HDFC Bank — Due date change

Address:	Bangalore, Karnataka
Website:	Hdfc

Dear madam/sir,

Actually 10 month back (july & august 2015) i asked to your customer care services to change the billing cycle through the phone call. that time they was told, once billing cycle date is fixed it cant able to change it, like that. but when your collection department persons are called me to get a payment, that time i was told this problem, they are telling like, 'billing cycle is changeable you clear the payment first and after you call customer care they will change like that'.

Because of this problem from july-15 unnecessarily i was paid around rs.1000 per month as a late fee fine. who is responsible for that money? tell me the solution for that money.

Finally i want close my credit card account. kindly deduct the amount whatever i was paid as a late fee amount from july-15 and let me know how much i have to pay. if you tells finalized amount i am ready to pay that.

These above matter i was complained to your collection department also. but they are not talking about that late fine amount, only they are asking to current payment. and they holds my saving account money also. when my complaint is pending why they are holding my savings account?