HDFC Bank — footage of ATM

Address:Mumbai City, Maharashtra

My ICICI bank credit card got stolen and when I called the customer care to get my card blocked they told me that my card was used at an HDFC bank ATM. So i went to HDFC bank and submitted an application alongwith a FIR copy for the footage. BUT there was ne response from their end, and when i visited the branch they said that the camera has some problem and so you won't get the footage. I raised this matter to the manager and he promised me that he will call me update me about the status, but still i haven't recieved any call from them. THANK GOD that I am not an HDFC bank customer. other wise with such an experience i would have definitely closed my account and shifted to some other bank.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,
I would require few details in order to check this from my end. You may mail at [protected]@hdfcbank.com along with above mentioned information, ATM & branch you visited & contact details. Kindly mention ref ID- TTU[protected] in the subject line. Will revert to you.

-Anay
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32722
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information