[Resolved]  HDFC Bank — Fraud in Educational Loan refund by HDFC Bank Sales Manager Rachit Duggad

Address:Bangalore, Karnataka
Website:hdfc credila

I started process for educational loan(Credila) from HDFC bank, Bangalore, then manager - sales from HDFC named Rachit started the process and told that loan was sanctioned and took the processing fees of Rs 31920 + Rs 7980. On 8th August, he told that he was not able to process the loan, so we asked to return our money. But from last 30days he is saying that he will refund the money but he is not doing any progress in that front. He is also very irresponsive in communication as well. Another problem we are facing even credila support team is not responding. I send them mail regarding this to '[protected]@hdfcbank.com'. they told me to send the same to credila support which is '[protected]@credila.com', but till now i didn't get any reply from them. Address of bank: Rachit Duggad Manager- Sales Credila - An HDFC Ltd. Company India's 1st Education Loan Specialist 447-A, 2nd Floor, 9th Cross, 2nd Phase, JP Nagar, Bangalore - 560078 Mobile No.: +91 [protected] Bank to which we deposited our money Bank to which we deposited our money: A/c name: - Credila Financial Services Pvt. Ltd. Bank name: – Hdfc bank limited Branch: - Vastushri no.3. thatte nagar A/c no. [protected] City: - Nashik IFSC code: - HDFC0000064 A/c type: - current
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Aug 6, 2021
Complaint marked as Resolved 
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Hi!

We wish to clarify that HDFC Bank and HDFC Limited are different entities. Credit is a HDFC Limited company. Please visit the below page with regard to your issue: http://www.credila.com/customer-service/grievance-redressal-mechanism.html

Anay
HDFC Bank

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