[Resolved]  HDFC Bank — Fraud Transcation

Address:New Delhi, Delhi

Hi, Someone tried to make fraud transaction through my credit card but he was unable to do that as he was unable to type OTP. Transaction details:- 1.S.P Jain Institute of Ma 2.XLRI PROSPECT COLLECTIONS I receive both the messages on my phone i.e [protected]. At the same I called the HDFC credit card department but they refused to help me even they were not interested to help me. They simply told me to block the card which I did. I requested the concern person to track as I got the message with my card number. Please do the needful and please take strict action against the HDFC credit card department. Thanks & Regards Sagar Rastogi [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sagar,

I would require few details, in order to assist you better. You may mail us the same at [protected]@hdfcbank.com along with your card and contact details, copy of the message received at your end and ref ID- TTU[protected] in the subject line. Will surely take it up on priority.

- Bejoy
HDFC Bank Customer Assistance

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