HDFC Bank — Fraudulent activity done by hdfc cc sales executive

Address:781015

I am a hdfc credit card holder. my cc no. is [protected].

One day i received a phone call from your customer executive. she told her name as miss nupur and called from phone number[protected].
She convinced me saying that one hdfc ergo health insurance policy will be issued to me against rs. 9166/- and after few days the money will automatically reverted back to my account.

Accordingly i believed her words and agreed. on 27/06/2016 the amount (9166/-) was debited in my cc a/c. but till date the amount has not been reverted back.

I strongly object this fraudulent activity and request justice from you. otherwise i shall close my hdfc cc a/c and will complaint to higher legal authority. more over i will share my experience in the social media to make aware everybody about this type of fraudulent activity done by hdfc credit card department.

Hope you will take necessary corrective measure and revert my money back.

With regards,

Partha pratim sen
Cc no. - [protected]
Ph no. [protected]
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HDFC Bank customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Same has been done for me.
But i am not sure they are correct or not.
Some guy from this number [protected]
Claiming himself as hdfc cc Department channei.
He said once my insurance tenure will complete without any claim than all amount will ve refunded with intrest by hdfc cc department bot from hdfc ergo Department.

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