[Resolved]  HDFC Bank — Fraudulent behavior of hdfc credit cards

Address:

Pune, Maharashtra

I am using HDFC credit card, from couple of months i noticed Rs.500 were deducted each month. I called HDFC customer care, they said money is deducted from some organisation in Mumbai. I requested for the solution. They said they will block my card and send me new card. Now in next month again the fraudulent transaction happened. I again called customer care 5 times, after asking consistently about the issue they say the blocking process did not happen correctly earlier hence the card in not blocked. Whose mistake is this? Each time I call their customer care, they have different versions but with no solutions.