[Resolved] HDFC Bank — Fraudulent credit card transaction

Dibyendu54321

from Delhi, Delhi

Address:

Purba Medinipur, West Bengal, 721607

With due respect, I informed to you that I am Dibyendu Sahoo, have a Credit card in your bank which contain no. xxxx xxxx xxxx 2090. I had not any transaction of my Credit card on dated 21/09/2016. But on that day at 20:45:12 Hrs one call coming from HDFC net transaction customer care ([protected]) & said that my card is using for transaction in favor of APPLEONLINESTOREUS & amount is Rs.39080.78. Then I had call customer care & block my card. Then generate a Dispute no. - [protected].

So. I requested to you that please take necessary steps as soon as possible to short out my problem about Credit card.

Thanks
Yours faithfully.
Dibyendu Sahoo
Mob. No. -[protected]

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Oct 27, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected] .

-Natasha
HDFC Bank Customer Assistance