HDFC Bank — Grievance loan

Address:New Delhi, Delhi

Dear Sir, I would like to put your attention towards my complain against loan no.24215903 regarding personal loan whose due amount is approx. 70k which I am trying to pay the same as per my financial condition. And lot of call coming to me for paying the due amount.i personally have spoken to them regarding my financial status .The reason for non-payment of this loan was only I had no job that time also requested them to cooperate with me.i have also started the same due amount to your bank. But from last one month I am seeing a lots of calls coming to my relatives and also they are getting threaten/misbehaving on phones by your bank staffs from[protected],[protected],[protected],[protected] in different name. Your staff are mentally harassing them .My wife is seek & they are calling her and using abusing language, She is in depression and her health condition going measurable day by day. If anything happens to her then who will be responsible……….? this is totally inhuman after knowing my financial condition. I had got the loan after providing my all document. I have given signed cheques also .As per the agreement you have not mentioned anywhere at all to recover the due by harassing mentally or forcefully or using abusing language .If I am not paying your dues then you have to go for legal proceeding .for that I am fully responsible. Your staffs’ behaviors have shocked very badly. They are taking it very personally n in calls they were scolding “come in front of me I will say how to recover…& “abusing me in hindi ham bade bade bhenchod ki chuttad ki pichhwade Is it a corporate behavior of your staffs.I specially Indicate one person..Mr Amit Verma under guidance of Mr Sanjiv Gupta & their staffs had called. I have the copy of mail also whose name has mentioned. This is forcable by court of law according to the IPC. So I have escalated this matter to you also requested to you to stop these types of abusing call to my nearer n relatives
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Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with loan account details, contact details and your issue details. Kindly mention Ref ID-TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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