[Resolved]  HDFC Bank — HDFC Bank has not closed the account and still charging useless fees

Address:

Bhopal, Madhya Pradesh

" Dear Customer, The balance in A/c No. XXXXXXXXXX4936 at GURGAON - MAIN BRANCH - SECTOR - 14 as of 23-AUG-14 is INR -3, 589.89 . You have received alert by subscribing for Banks InstaAlerts . To unsubscribe/ modify alerts login to Netbanking or visit nearest branch . Check A/c for current balance . Credits in A/c are subject to clearing . For any queries write-in to [protected]@hdfcbank.com Use the Locator feature on HDFC Bank MobileBanking App to find Credit and Debit card offers near you. Call Toll - Free[protected] to download the App. T&C apply. Please add [protected]@hdfcbank.net to your contact list to prevent future mails from going into Junk/Spam folder." [protected][protected]--- Hi All, HDFC Bank and its officials are cheating on to me and this would be proved by the evidences and circumstances which I would be sharing... I had a salaried account opened with HDFC on 2004 which lasted till 2009 when I resigned. After resignation, I requested the HDFC bank to cancel the 'Demat services' and gave them the written Application. I'm hoping that my Demat Service is also cancelled as promised by Bank officials.. I had the PF also tied to it, my ex-company - 'IBM' recommended to continue using this account till the time I get the amount reimbursed. I got the funds transferred to my account. I got it converted to the normal account but they rather created another account and mapped to it (this is again was never acceptable but as per BANK this was the only legal way).. I then asked the Bank to 'Close' this salaried account in 2010 thing that everything would get closed...They said that keeping it dormant would automatically cancel the Account. The HDFC bank played me like table-tennis and the time got elapsed after every quarter when I went to them..I was assured that I would not be charged anything... I have not used any of HDFC Banks online/offline over the counter service since 2010 and still bank made fake promises and my account is still active and see what they do to their accounts -- They Charge maintenance charges for the accounts which I had asked to get them cancelled...I always request them to cancel this account which they never do so and as the time progresses, they keep on adding the maintenance fee to the "Principal Amount"..I'm stuck...I want the HDFC bank to comeup with the solution and I should not be forced to pay the services which I never used.. HDFC Salaried Acc# [protected] Customer ID# 6318691 I know they are violating the basic 'Consumer-Rights' and perhaps following unethical 'Banking-Practice' which is more of bank friendly. Please suggest how to complaint to the RBI authorities or may be to Consumer-Forum.. Regards, Satyendra [protected]