[Resolved] HDFC Bank — HDFC Collection team | |||||
Hi team, My name is kalpesh chavan and i am banking with hdfc from last10 years. I hold a credit card ending with 2456 with hdfc from last 7 years wnding with 2456. This mail isto draw your attention towards the kind of people who are working in your collections team (Kanjurmarg east). Let me tell you the whole story... I have taken a jumbo loan via my credit card through hdfc bank in 2015. Since then i am a regular payer who pays the emi on time and never misses the payment except of 2 instances. The last time when i missed my payment in the month of january (Dont remember exactly) i had payed the emi which got missed and the current one together. This month i missed the payment due to some financial crunch and surprisingly this time i faced a terrible time with hdfc collection team. A guy name ravi from the collection team was so rude and was talking like a goon with me. Today when he called me i was not able to talk to him because i was in a meeting, he then started calling the alternate number which is of my sister and started to scare the hell out of her. When i called him and asked him why did you call her and threatened her,? His answer was amazing, he said that he just want the payment nad dont want to talk anything else. You as a brand really want to harass people and take out the money i understand if someone has a habit of missing payments and is not regular. But a person like me who is regular and just missed it once you are harrassing me so much. I dont have any problems about making the payments. I want to make it and will make it on 22nd of may (Both the payments). But this guy is not ready to wait and insulting, screaming, shouting and theratning me to make it before 3pm today. I hope that i hear from you something asap Anyways this guy has threatened me that he wants the payment by 6pm today otherwise... If i dont hear from you asap. I will make sure that i and my family members stop using your bank services. Regards, Kalpesh [protected] Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||||
 7 Comments | |||||
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HDFC Bank — Unusual money deducted
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Hdfc Bank — debit card blocked for online shopping .although atm is working
My Ac no is [protected] Joint Ac with leeladhar tyagi Debit card issued to ekta tyagi is blocked.HDFC — Ecs Mandate BOUNS & OTHER CHARGES ADD IN MY PL LOAN A/C
Personal Loan Account Number : 29571882 MY NAME RAM SINGH MOBILE NO. [protected]Hdfc Bank — HDFC Bank converts the Salary account into Savings bank account without notification
HDFC Bank converts the Salary account into Savings bank account without notification. Once when the Savings bank account does not have any minimum balance they start debit the charges in your account Dear Mr. Chavan,
This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].
-Bejoy
HDFC Bank Customer Assistance.
This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].
-Bejoy
HDFC Bank Customer Assistance.
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HDFC Bank — Change My Mobile No
Hi, I have lost my mobile bearing number [protected], which i have registered with the HDFC bank.my new no. is [protected]. please help. Thanks & Regards, Basanta Kumar Hansdah,