[Resolved]  HDFC Bank — HDFC Credit Card - Fraudulent Transaction

Address:

Bangalore, Karnataka

Dear Sir/Madam - How can you help on tackling the credit card fraud issue? Here is the details of the fraudulent transaction on my credit card, NAME : PRASHANTH NAIK CREDIT CARD NUMBER : [protected] Bank Name : HDFC Bank Location : Bangalore I got an email from email id "[protected]@hdfcbank.com" on 10-Aug-2014 1.15 AM that a transaction has been declined. I called up HDFC call center on 11-Aug-2014 morning and informed about this transaction and they said there is no such transaction happened on my card. But on 17-Aug-2014 I was checking the outstanding amount I got to know that there was a transaction on my card on 13-Aug-2014 at 1.50 AM for the amount of 23400.72 INR. Surprising thing is I didn't even get message on my registered cell phone about this transaction. This is against the RBI rules.