HDFC Bank — HDFC CREDIT CARD IS UNSECURED

Address:

Mumbai City, Maharashtra

HDFC CREDIT CARD is totally Unsecured : I have set a pin for my credit card in HDFC atm as instruction by HDFC customer care but the pin is not at all working at the time of swapping or any transaction . I was under impression of that my card was protected with PIN but when I swapped it for a big amount it was not asking for any PIN . Later on I have informed HDFC for the thing happened but I was totally disappointing the way they respond, I was told by their supervisor that the PIN get expire if its not use for two to three months . Instead of any proper solution I was asked to upgrade the card . HDFC always sending payment reminder to their customer if getting delay But they are not at all serious to inform customer about Chip and PIN based credit card . This is totally disappointing Security and Customer service provides by HDFC bank .