[Resolved] HDFC Bank — HDFC Credit Card security compromised

anam gupta

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

I own platinum HDFC credit card. Last night, i received sms about the transactions that i didn't make. The Credit card is still lying with me. I was having humongous trust on HDFC credit card security but i am so disappointed... It has been compromised. Somebody has made a copy of credit card and used it for making transactions. Its really a serious concern.. My confidence with HDFC is totally shattered

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Aug 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

Headoffice

from Anand, Gujarat

Pls share us your contact number so we can resolve ur issues.

Best regards,
HDFC Bank

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Anam,

Regret the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com with your card, contact and transactions details. Kindly mention the reference ID TTU[protected] in the subject line of the mail you send.Will get abck to you.

Anay
HDFC Bank Customer Assistance

anam gupta

from Hyderabad, Telangana

I have sent e-mail to [protected]@hdfcbank.com and shared my contact details over there due to privacy constraint.