HDFC Bank — HDFC Worst banking Service

Address:

Chennai, Tamil Nadu

Hi All Public, I am Vinoth From Chennai. I would like to share my experience often i am having with HDFC Helpline Team. As we all know they helpline is HIGHLY CHARGED with our money. before connecting to the support team, we are wasting lots of money may be 10+ Rs. After connecting the call to the person, they are in confused state whether they are responsible for the call to solve.We are calling the helpline to know the details about the problems that are facing. When we try to explain the situation of the issue, they not even understanding the issue, and tends to transfer the call to another person. AT THAT TIME THEY ITSELF CUT THE CALL AND BLAME THE NETWORK OR SERVER PROBLEM. Again we need to waste our money to contact the next support team person, HE do the same and WE PEOPLE LOSING LOTS OF MONEY here. The HDFC SUPPORT Team is worst in responding to the customers and solving the issues. So as a random for calling the customer call from my mobile phone, I am wasting 30RS atleast and wasing my one hour time hence my issue remains same. Why they cant call us and enquire about our issue, when the call got disconnected. Recruit the strong support team and train them well. I want to know, if i am calling the support, it will get recorded for you. How the issue will be closed without giving the solutions? Why are they not monitored? Because you guys are not interested to solve the issue. Email me : vinoth.[protected]@gmail.com