HDFC Bank — Horrible Service (Roopa Trivedi)

Address:

Mumbai City, Maharashtra

HDFC bank is moving from bad to worse. @Aditya Puri has spoken well but I don't see it translate in terms of customer service. My Relationship Manager Vishal (who gave me excellent service) left and now I need to call an IVR to speak to my RM. The RM Rupa Trivedi was supposed to call me twice and didn't keep the commitment - post that I called (after trying a million times) and again I was told that the credit card query (application) that I had would be attended to the next day and its been 5 days and nothing from HDFC. This to, for a privileged customer for over 10 years. Get over your complacence #HDFC #Creditcard #Complaints #CustomerService Can someone please call me if interested in a customer still Clint [protected]