[Resolved] HDFC Bank — Huge penalty charges by hdfc credit card and no help from senior management | |||
I have been using hdfc credit card from last 5 years and it was my worst decision ever in my life to have the hdfc bank credit card. I am being paying penalty charges through out these years without complaining. I almost paying 15 k minimum charges which is half of my salary and regularly paying finance charges averagely 2 k every month with interest 3.40 per month and yearly 40.8 per year which is more then 3-4 times for any kind of bank loan interest. Which is halt my personal growth and interrupt all my accomplish like home loan child insurance rd account and all. Mentioning above issues i was seeking help from hdfc seiner management to repay all my balance to get rid out of finance charges every month so i requested some finance charges levied off, but out of my expectation they have simply denied my request stating all charges are rightly levied and my card is not eligible for any kind of concession. Which deeply hurt to me. Also this is strength that my card is always eligible to increase the credit limit and they have increased the limit to near 2 lakhs from 75 in two times to get more revenue from customer like me. Anyway i am trying to overcome with my all financial issue and readying to repay all balance amount to avoid pay any further charges to hdfc hence after i will stop all my relation with hdfc bank and inform all my circle to be away from hdfc as much as possible. Thanks My complain no - hbl=[protected] Mail id - [protected]@gmail.com Was this information helpful? | |||
Nov 30, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 26, 2016 HDFC Bank Customer Care's response Dear Mr.Dash, Apologies for the delay in response. We are fully sensitized to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, the reference number for this interaction is [protected]. Natasha - HDFC Bank Customer Service Assistance. | |||
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