[Resolved]  HDFC Bank — Illegal transaction done on my credit card No. [protected]

Address:New Delhi, Delhi, 110024
Website:hdfc.com

On[protected] night around 23.56 hourds, i got sms stating that a transaction of 12413.94 has been done in thredbo ski resorts on my hdfc credit card.

I disputed this as illegal transaction done with my card. That morning i called the customer care and blocked the card.

Kindly look in to matter and reversed the transaction in my hdfc card a/c.
Regarding this, i filed a charge dispute form.


Harish sharma
[protected]
[protected]@hotmail.com
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Sep 23, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

-Natasha
HDFC Bank Customer Assistance
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