[Resolved]  HDFC Bank — IMPS failed- Money deducted - transaction has been timed out

Address:Mohali, Punjab, 160064
Website:hdfcbank.com

I transferred 2400 Rs via IMPS to SBI account on 12 August 2016. But payment transferred failed.

Status:-
""Your last transaction has been timed out. You will receive your status in your mobile shortly""

I registered the complaint in HDFC customer Care as well ( complaint number moh c[protected] .

Today is 27 August 2016 but I didn't get my money back neither it has been transferred to SBI account of Jaswinder singh.

Please refund my money ASAP. My account number is :- [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
HDFC Bank Customer Care's response
Dear Atul,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days. Reference number for your query is[protected].

-Anay
HDFC Bank Customer Assistance
Aug 31, 2016
Updated by Atul Bhola
call me at +91-[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information