HDFC Bank — IMPS time out but amount debited from my account.

Address:Gurgaon, Haryana

Hi I hold bank account in hdfc bank . While doing IMPS transaction to SBI account, i got the amount debited from my account but not credited to my beneficiary's account. After some time i got time out message but the amount is not credited . Please look into the issue. My transaction id is given in text message below which i received: "Your fund transfer for Rs. 3, 000.00 on 25-08-15 is timed out. Please check with your bank(IMPS Ref no.[protected]"
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Dear Sonu,
We are unable to check your account basis the Reference number proivded by you. Please write to us at [protected]@hdfcbank.com with your account details, date and amount of transaction and we will assist you on priority. Alternatively, please feel free to contact our Phonebanking Team. Please visit below URL to know the Phonebanking numbers: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking.


-Tejal
HDFC Bank

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