HDFC Bank — Levy of program management fee | |
Hdfc bank is cheating their customers by imposing program management fee for "preferred/classic" customers. 1. First of all, customers are upgraded to "preferred" category automatically when they meet some criteria. Bank does not take consent from the customer while upgrading them. 2. Criteria for upgrading customer to "preferred" category: average monthly balance of rs. 1 lakh or fixed deposit worth rs. 5 lakhs and above with the bank. So the bank is already earning because of these criteria. Yet they have levied additional program management fee. This fee has been deducted from my account in the month of march without even informing me. There has been no communication from the bank that they have introduced a program management fee and will be deducting the same from my account automatically on quarterly basis. Hdfc bank is cheating the customers. Rbi, banking ombudsman, please take action against hdfc bank. Customers, please be aware of this and do not support it. Was this information helpful? | |
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HDFC Bank customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
I have also suffered the same same.
I request you to write your query at below mentioned link.
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄
And after 30 days, farward your complaint at
https://secweb.rbi.org.in/BO/precompltindex.htm
This will teach a good lesson to HDFC.
Regards
Abhinav
[protected]
I request you to write your query at below mentioned link.
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄
And after 30 days, farward your complaint at
https://secweb.rbi.org.in/BO/precompltindex.htm
This will teach a good lesson to HDFC.
Regards
Abhinav
[protected]
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HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and more. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.
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