[Resolved]  HDFC Bank Bank Limited — Fraud Practices

Address:

New Delhi, Delhi

I was a very loyal and happy customer of HDFC Bank... Was offered loans etc at very good rates, I have two car loans from HDFC, due to certain unfortunate circumstances, my payment for one month got delayed. I started getting harrasment calls immediately from their collection department, and without even listening, the lady over the call started misbehaving. Thus, I stopped the payments for a month or so. The call centre head apologised n all, and since then, Was paying thru this route. Loan got completed in Feb2013, and since then the bank has not given the NOC, asking for the late payment charges etc... I got a final settlement letter of X amount in december 2013, I was told I can pay it in two parts as they just had 4days to close their accounts... I made part payment, and post that kept calling for other part, no one turnedup.. and in feb2014, I got to know that the part payment I made has been adjusted in my total outstanding. Now again, I keep getting calls, and the people are bunch of rude, one track minds, who just dont listen. If HDFC, doesnt resolve this at the earliest, I will be forced to go legal with all the recordings and proofs. Regards Siddharth [protected]@gmail.com