[Resolved]  HDFC Bank — Misleading and 0 customer satisfaction

Address:New Delhi, Delhi

Hello I am Vishnu. I am processing my car loan from hdfc jankapuri B1 block new delhi branch. I gave all paper on 30 april and I got DO on today at 4 PM. i applied for loan at interest period 4 years but In DO interest period is for 5 years. Not only that, I had a discussion with Mr. Vinod and they didn't tell me anything about rs. 7000 for insurance for loan amount. while i asking to branch manager they told me you can cancel that loan and re process again but you will have to fine for 1000. This is a joke ...This one is very drastic experience of my life and i am going to tell every one that should not go for any application or loan processing in HDFC bank. I'll also going to share that on social medio.. Before that incident i had a respect for HDFC Bank and Has very good repo but now 0 customer satisfaction and 0 rating in private banks.
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Vishnu,

Regret the inconvenience caused. Kindly write at [protected]@hdfcbank.com along with your loan application details, contact details. Kindly mention the ref ID- TTU[protected] in the subject line of the mail.

-Anay
HDFC Bank Customer Assistance

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