HDFC Bank — Non-receipt of redemption gift vouchers of credit card points | |||||
I had requested for redemption of my HDFC Credit Card (ending 8523) points as flollows: Date Redemption order No. Points Quantity Remarks 18/9/15 [protected] 3085 1 Philips Juicer-Citrus Already received. 18/9/15 [protected] 9900 12 Not received. Several e mails regarding this has not yielded any results. Since they could not provide the Gift vouchers for such a long time, it was suggested that Redemption may be revoked and 9900 points may be credited to my Cridit Card account. But they are reluctant to do even that. Every time I write, they reply after 3/4 days to say that give them time for 7 business days to resolve the case. But even after two months they have not done any thing. Neither they have given the Gift vouchers nor they crediting the points to my account. Was this information helpful? | |||||
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We request you to write to us at [protected]@hdfcbank.com along with your card details, contact details and above mention concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.
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