Dear Sir
My car loan had been closed on 20.12.2012.on 29.10.2014 i approached bank for noc via customer request no.3581900 but bank official didn't submit the req and told he done it on mail.on 09.03.2015 i again approached bank via customer request no.4260428 again they did the same.when we talk to bank official sukhwinder at chd he told me to talk to mr khalinder as he's the concerned manager when we talked khalinder first he was in field and told he ll call back which he didn't second time when i called he said there no electricity in branch he cant check and will call back again he didn't third time when i called him he said it took his system he will call back in 5min which he didn't and when i called him after 10min he said my mails are not opening and will work when they open i told him at least satisfy the customer tell what is the problem when can i get my noc but he cuts the phone.I need to know the reason for such long delay in process.
Prof.Desh Raj
#25 Milap nagar A wing Ambala haryana
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-Anay
HDFC Bank Customer Assistance