[Resolved]  HDFC Bank — OTP (one time password) not received from last 2 month

Address:Ahmedabad, Gujarat

Hi, I can not login into netbanking, if i try to generate OTP to change password I'm not at all receiving the OTP message. I'm not even receiving the transaction messages from bank know. It is been almost a 2 month since I'm facing this problem. Dont know how many times i called customer care to resolve this issue. they say that it is network service provider issue. I changed my service provider through number portability. But still it is the same issue. HDFC customer care is not at all responding properly on this issue. enough is enough please take action for the same.. KUNAL MEHTA [protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Kunal,
request you to share the account details, contact details along with the screenshot of the error faced at [protected]@hdfcbank.com. Kindly quote the reference ID TTU[protected]Will check and get back to you.

-Anay
HDFC Bank Customer Assistance

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