[Resolved] HDFC Bank — Over charges taken without my knowledge/ cheating advertisement | |||||
As i am the new salary bank account holder of hdfc, with in 1 month 28.75rs is getting deducted with the description nwd decchg 11-06-16 cardend[protected] Even though my account was opened as salary account and was said there will be no surcharges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be do like this, cheating advertisement, getting irritation because of hdfc bank, i have other bank account also they do not take charges like this, i will close this account soon, cheating bank don't apply for this bank products, i have attached the evidence also, Nwd decchg 11-06-16 cardend[protected] Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus taxes) are levied. As per our records, such declined transaction was attempted on June 11, 2016 for which these charges of Rs. 28.75 were levied to you on June 21, 2016.
-Natasha
HDFC Bank Customer Assistance