[Resolved]  HDFC Bank — Passbook not given by branch persons

Address:608601
Website:hdfc

I am having account in chidambaram hdfc bank.. Now i am in saudi arabia.. Recently i opened nri account in this branch..In this account opening kit not having pass book and atm pin also.. Today my family persons went to the branch with proper id card of mine to get the atm pin and the passbook, the branch persons not ready to give that to my family persons they simply told we only give that to the account holders only.. Please clarify me how is possible to come to india from saudi arabia for a single passbook and atm pin.. Thank you..
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Jul 18, 2016
Complaint marked as Resolved 
today i have received my atm pin and i have received call from the chidambaram hdfc manager they are asking sorry for the inconvenience and the problem is solved now ...i am sincierly thank to all of your team recording my isssue... thank you
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with account number, branch details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

-Natasha
HDFC Bank Customer Assistance
as per your request i have sent my account number and contact details to [protected]@hdfcbank.com here i have attached the image also
the hdfc chidambaram branch persons assure that your ATM pin we received so we will send that to your corresponding mailing home address .. now almost one weeks gone still they keep my ATM pin in chidambaram Branch Code :
001051 ... i dont know why they keep my atm and password please clarify me ...[protected]

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