[Resolved]  HDFC Bank Bank Personal Loan — Personal Loan Applied - Refuse to return document post Application Rejected

Address:

Kolkata, West Bengal

Hi, My Name is Bhupesh Kotak I have applied personalloan against my salary account with HDFC Bank post check eligibility on Banksite. Due to I’m in situationwhen I required financial support for one of my family members medical issues Iplan to apply for Personal Loan. Later i have received call from from HDFC Bank Executive name MsANKITA (call received from 91-[protected]) refer to eligibility check done by meonline. Post the discussion withthe lady on phone and arrange to send executive to me to collect document. Document collected on9th Aug'14 by executive Mr Kalyan Case log in on 11thAug'14 Message received postpositive document login confirmation: "DearCustomer Your completed Personal Loan application is now accepted. Pls. quoteRef.No 29306898 for any status update- HDFC Bank Ltd. T&C Apply" Phone verification andphysical verification (both at office and home) on 12th Aug'14 But today 14th Aug'14 I've been inform that my case rejected stating loan notavailable against my payroll company. I have try to contactlady Ms ANKITA on her other contact number [protected] (avoid my calls) Later call executive whocollected documents from me Mr Kalyan [protected] hegave me his AMS mail ID (Hemontk.[protected]@hdfcbank.com)which also not working and mails are bounce back to me. I have applied after Icheck my eligibilty on bank site but post all process done inform meas my application rejected with unethical reason. If my pay roll not matchcriteria that show me rejection at the time of eligibility check. Also post rejection inabove mention reason now executive refuse to return my documents. Now I'm scared might mydocuments may use in wrong place. Requesting u to kindlyhelp arrange to process my application or return mydocuments at the earliest.