[Resolved]  HDFC Bank — ProgramManagement Fee JUL-SEP16 121016

Address:700129

What is PROGRAMMANAGEMENT FEE JUL-SEP16 121016? In this head, Rs. 115 has been deducted on 15-Oct-2016. I have not subscribed for any service.
This charge has been deducted without providing any notification. Clarify and refund ASAP. I do not want to be part of any such program.

Without consent of the customer, how can you deduct such amount from his account??

Sayantan Putatunda
Contact details: [protected]
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Oct 11, 2017
Complaint marked as Resolved 
Bank personnel called me up, apologized and refunded the amount back to my account.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
HDFC Bank Customer Care's response
Dear Customer,

Regret for the inconvenience caused. To help you with kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

-Natasha
HDFC Bank Customer Assistance
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