[Resolved] HDFC Bank — Regarding Credit Card Application

Sanu Tinwala

from Surat, Gujarat

Address:	Vadodara, Gujarat, 390019
Website:	www.hdfcbank.com

My HDFC Credit Card Application with Reference number is [protected]W4. An executive came to collect documents for HDFC credit card and he took all my documents and committed me that my card will be approved. After few days when I tracked my application status, it showed disapproved.
They even didn't mentioned any proper reason for disapproval and then still calls me to apply for another credit card which is very annoying.
If they want to disapprove then why do they send their executives even after verifying all my credentials, income proof etc? They should stop wasting time of customers and should return my documents back as there are chances of my documents being misused.
Never trust HDFC bank and their employees. They are totally irresponsible for further clarification on application.

Was this information helpful?

No (0)

Yes (0)

Sep 16, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with complete name, address, city of residence, credit card application number, mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

- Bejoy
HDFC Bank Customer Care