[Resolved] HDFC Bank — Regarding swipe machine tid no. 48047061

k.m.nathan Pillai

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411004

Dear sir,
Sir we are facing problem with the machine. If we remove the charger pin from the machine and swipe the card machine automatically shut down and sometimes decline card messages occurs. So please send your executive at hotel shreyas, 1242/b apte road deccan gymkhana pune 411004.
Waiting for your reply.

Thanks and regards
K. M. Nathan
[protected]

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Nov 20, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by k.m.nathan Pillai Dear sir,
Sir we are facing problem with the machine .if we remove the charger pin from the machine and swipe the card machine automatically shut down and sometimes decline card messages occurs . So please send your executive at Hotel Shreyas, 1242/B Apte Road Deccan Gymkhana Pune 411004.
Waiting for your reply .

Thanks and Regards
K.M.Nathan
[protected]

Verified Support

Oct 19, 2016

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your Account number, to enable us to check further.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Oct 20, 2016

HDFC Bank Customer Care's response Dear Customer,

For us to help you with, kindly write to us at [protected]@hdfcbank.com with the EDC machine number and your registered contact details. Please mention the reference Id TTU[protected] in the subject line. Our concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance