HDFC Bank — Regarding the Cash Limit... on the my credit card ending with 0222 Titanium Master Card.

Address:

Mumbai City, Maharashtra

Respected Sir, This is regarding the my credit card mentioned above for the Cash Limit is Zero the credit limit is 30, 000/- however the card was paid in full in year 2013 and did not used in year 2014 however decided to use the card in 2015 .. when i received the card i was told by the customer service agent that the cash limit is zero and she is going the raised the request for the same, this conversation had on 13/01/15 and was told it will be done in 2 working days however almost 10 days are over but still nothing is happened about it. mean time i spoke to the supervisor named KAUSAL and this supervisor has assured it will be done with in two days however this is not happened even after 3 days. There are few things observed would like highlight those 1) THE AGENTS ARE NOT AT ALL PROFESSIONAL 2) NO EMPATHY 3) NO SYMPATHY 4) NO ASSURANCE SORRY TO SAY THE HDFC BANKS MOTTO IS ONLY TO EXTRACT MONEY FROM THE CUSTOMER AND HIRED PEOPLE UNPROFESSIONAL, I WILL CLEAR ALL MY DUES AND CLOSE THE A/C AND I WILL MAKE SURE THAT EVERY DAY I WILL EDUCATE ONE PERSON NOT TO BANK WITH HDFC BANK AT ALL.