[Resolved] HDFC Bank — Saving account converted to Classic without my consent and then start deducting some programme management Fee

sjain1910

from Bengaluru, Karnataka

Address:	560017
Website:	www.hdfcbank.com

My HDFC Bank savings account was converted to Classic Account without my consent and then they deducted 115 Rs from my savings account on 15 Oct 2016 in the name of "programmanagement fee jul-sep16 121016". what is it for? I haven’t subscribed any new services from your bank. the services and it's fees you guys imposed on customers without their consent. do revert it. else we will report to banking ombudsman. This is totally unacceptable.

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Nov 22, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2016

HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details and your registered contact details mentioning reference Id TTU22101602 in the subject line. The concerned department will assist you.
-Bejoy
HDFC Bank Customer Assistance