[Resolved]  HDFC Bank — Statement discrepancy by HDFC Master CREDIT CARD

Address:

Bangalore, Karnataka

Hi, I am a HDFC Bank Credit Card Holder, after making last payment yesterday received SMS of my current outstanding balance was 11908, then i was shocked after reaching home i checked all the transcations which shows actuall outstanding payment as of today Rs 11749.95, but there is a difference amount of Rs 158.05 which was included in to my account. • This month i made international payment through HDFC creditcard sum of amount USD $50 and i got the confirmation SMS from HDFC bank of Rs 3003.25 dated on 01/08/2014 with out service tax. • This month i made sundaram foundation through HDFC creditcard sum of Rs 2610 + 2 percent service tax= 2662.25 and i got the confirmation SMS from HDFC Bank of Rs 2662.25 dated on 05/08/2014 I Called Chennai HDFC Customer care at 10.22pm till 10.32pm and Spoke to Prabhakar regarding outstanding payment/discrepency • I gave the details of which was spent by me to Prabhakar, i recieve the SMS of Rs 3003.25 on 01/08/2014 to NYMGO, but as per PRABHAKAR i spent Rs 3047 on 01/08/2014 to NYMGO, i[censored]SD rate increased, my payment charge also which will be increased until i receive the statement, and yesterday regarding statement i spoke to PRABHAKAR, as per him its not their problem, its my problem, then he said i have to bear i[censored]SD value increase Rs. 70/-, untill i receive statement, then line gets disconnected. Then again I called Chennai HDFC customer care at 10.33pm and spoken to Saravanan till 10.40. • I gave the above details to Saravanan, and As per Saravanan NYMGO Merchant claimed payment on 05/08/2014 because of that there is a difference amount and rest of Rs 114.75 was service tax as per him, then again i asked Saravanan, regarding the conversation with Prabhakar, he started bluffing, saying that Merchant will take 5 to 21 days to claim their payment, end of the 21st day i[censored]SD rate was increaced to Rs 70, i have to pay the same. Details of Expense which made as of today details mentioned below. HDFC Credit card statement as of today Date of Purchase Details of Merchant Amount which i purchased & spended Statement as per HDFC Bank [protected] Kumaran Textiles 2878 2878 [protected] NYMGO $50 3003.25 3047 Confirmation SMS received from HDFC bank sum of RS 3003.25 only) [protected] Sundaram Medical Foundation 2662.2 2662.2 [protected] New Saravanna 3083.5 3083.5 [protected] Apollo Pharmacy 123 123 USD Service charge as per HDFC 0 114.3 As per verbal telephonic conversation by HDFC customer care Saravannan on 11/08/2014 at 10.33pm Total 11749.95 11908 Difference Amount of Rs 158.05 Now i wanted to know clearly why i have to pay more Rs 158.05 and regarding the service tax why they did not include before ? Regards, Shanthi