[Resolved]  HDFC Bank — They opened my account with wrong name and now refuses to do changes so.

Address:400701

Very bad experience with hdfc have to face a problem because I don't have a surname they refused to update my name . I don't how people have suggested me HDFC .

I never knew people were unprofessional up to this extend
Told by your employee "We don't have a policy to open a account for people with no surname"
Yes and government has a policy to update me with a passport, aadhar card, pan card, voters ID and driver's licence without a surname .

Hopefully never been disappointed by a bank such big.

Akash
Customer id 72294801
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Nov 21, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
HDFC Bank Customer Care's response
Dear Customer,

Your email has been received vide ref id[protected].

Our team will once again review the case and respond to you in 3 working days.

-Anay
HDFC Bank Customer Assistance
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