HDFC Bank — Unable to contact customer care

Address:

Hyderabad, Andhra Pradesh

I am trying to contact HDFC customer care from Last three days just to know why my customer id is not getting accepted in the net banking. IVR menu is so frustrating and not allowing to contact customer care. I literally went to each and every option. Finally I contacted credit card department and explained the problem. They mentioned to dial service complaints [6 option] then told to enter option 5 which is not present at all. I tried that couple of times, after that IVR is always going into Silent mode. I'm in hold state almost for 9 min and the same menu is repeated. Looks like HDFC bank is becoming more worse in customer servicing and keeping associates to serve customers. Its been three days still I'm not able to contact customer care. Now I'm in a feeling to close my account rather be with the bank with the worse customer service experience.