HDFC Bank — Unauthorized Credit charges

Address:Kolkata, West Bengal

This is to inform you that i was holding a credit card of hdfc bank from february 2015. At the time of taking card they have informed me that there are no hidden charges but if you don't pay within a period you have to pay intrest But on march only they have send me a credit card bill by charging finance charges over due charges late fee charges and all and when i complained they said they cant do anything regarding this. So i said i cant pay ungenuine charges they said me you have to pay the charges. so after some months they said you may do settlement so i done the settlement. But i was not at fault anywhere so i want my civil score should not be degraded. its a reques from my side but if you degrade just by hearing hdfc banks so it would be highly injustice for me.
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Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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