[Resolved] HDFC Bank — Unethical behaviour from the credit card team

Deepak Ravisankar

Address:

Coimbatore, Tamil Nadu, 641006

I have cancelled my card last december because of the annual fee which was imposed without my knowledge, i have sent the soft copy, hard copy of the demolished card and the letter signed by me, i am totally surprised to see a pdn notice from third party lawyer, which i got recently asking me to pay rs5, 000 because of failure to clear my outstanding amount, i have asked the statement from the bank which i didn't get still, they keep forcing me to send a mail to grievance team and they take 7-9 working day's team which add's up interest on my account, these things started after me telling that i am in us, these words are from the hdfc person in call with a laughing note "it's just $100 for you people, why cant you just throw that and close the dispute"... Is this the way to speak to the customer???. Now i am left with no choice, i have sent a mail by cc'ing all the board members of hdfc bank, i am ready to pay any outstanding amount which i left with the interest, but not their annual fee, lawyer fees. Can anybody advice me how to solve this problem?

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Oct 28, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 20, 2016

katghara's response I have to add sir name in my bank account.

Sep 26, 2016

gowttam's response please close my hdfc credit card

Sep 26, 2016

gowttam's response I am a credit card holdr of Hdfc Bank and i need to closed my card and card no is [protected].So irequest you to kindly close my accout of credit card of hdfc bank with all re-payments and annuall charges.
Thanking You Sir.

Verified Support

Sep 27, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your credit card number, complete issue details, charge details and contact details. Kindly quote the ref ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance

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Comments

Deepak GB

from Panaji, Goa

Today 26-sep -2016 my account deducted with 115rupees narration shows that its deducted for ADHOC

Santhosh Shashi

from Narasapur, Andhra Pradesh

What the hell is this from last few months bank didecting 3rd party cash txn inc st & ec rs 115

katghara

from Mumbai, Maharashtra

Dear sir,

I have a bank account in HDFC bank CHAKAN pune. I have to add sir name in my bank account.

FULL NAME -CHANDRA MOHAN PANDEY.

Thanks
Chandra Mohan Pandey

subrata572

from Mumbai, Maharashtra

I have forgot my credit card net banking user ID.My credit card last four degit is 1127, So pl. send me my credit card net banking user ID to my register mobile no. or email account.

KK@10

from Ahmedabad, Gujarat

IMPS Reference no:[protected], IMPS fund transfer done on 19 September 2016, for 30000 INR .The transaction got timed out and not got any acknowledgment about where the money lost!!!. My account debited immediately!!!. Please provide proper redressal .Kindly acknowledge how to get the money back into the account.

gowttam

from Warangal, Telangana

HDFC Bank — For close my credit card

I am a credit card holder of a hdfc bank i am need to closed my card. So i request you to please close my account with all re-payments with closing charges.
Thankin you sir.