HDFC Bank — Unnecessary charges

Address:Mumbai City, Maharashtra, 249105

They have charged some thing called program management fee in last month statement, without informing the customer, when send them a mail, got an explanation of services which are of no use to me...

Feel like cheating customers as per their needs.. I already had stooped my salary account in HDFC and shifted to other account, now I will be forced to closed this account if these kind of things are gonna continue... I am their band 5 preferred account holder.. these are the services and facilities...

Manpreet
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Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Bejoy
HDFC Bank Customer Assistance
Dont force customers for services which are not needed by them, at their cost..
I have also suffered the same same.
I request you to write your query at below mentioned link.
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

And after 30 days, farward your complaint at
https://secweb.rbi.org.in/BO/precompltindex.htm

This will teach a good lesson to HDFC.


Regards
Abhinav

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