[Resolved]  HDFC Bank — Void transaction not yet reversed of Hdfc Forex card

On 3 Nov 14 I used my card to pay the Hotel Bill for GBP 700, the card transaction was declined first time hence I used my card again to pay the Bill this time transaction was successful but the money was debited twice from my Forex card account. Despite of many follow ups there is satisfactory response from Bank. I am in UK hence this was a international transaction. I've submitted them the declined transaction receipt and declaration from merchant to refund me the money back to my account for the void but Bank is not taking action for this, Can you please help me to sort this matter out.