HDFC Bank — Welcome kit missing welcome letter and debit card for new bank account.

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I opened a bank account from Noida, Sector-61, Shopprix mall branch. I received my welcome kit on 31 july 2015. My welcome kit is missing the following important items and i can't do anything without these important items for my bank account: Missing items are : 1. Welcome letter ( It has the customerid) 2. ATM cum debit card. The bank official missed welcome letter and atm card to put in my welcome kit. Kindly short out this issue asap. My trust has already gone with HDFC bank for suck kind of mistake. My details are: Mo: [protected] Name : Pankaj Kumar Bank Acc; No: [protected]
Was this information helpful?
No (1)
Yes (2)
Aug 02, 2015
Updated by rajputmailbox
Yes, The welcome kit was properly sealed and it is missing important items like welcome letter and debit card.

Kindly take action against HDFC branch of Shopprix Mall, Sector-61, Noida and take action against employee responsible to send my welcome kit.
Please take action to avoid such mistake in future.
Complaint comments 

Comments

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with account details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank
Sir I have a car loan account no. 44069110.
My monthly EMI is 13050. I want details about loan. Please send me a Welcome Letter on this email [protected]@gmail.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information