[Resolved]  HDFC Bank — Wrong unintended imps transfer, no reversal yet

Address:Thane, Maharashtra, 400612
Website:Consumer complaints

Dear team, i dis imps transfer of amt-900.rs dated aug of 2015, and since then I've visited a branch and given written complaint, also spoke phone banking many times, also since after communiting to team over mails, and i can't find any response with positively, and no closure till date. Everytime i hear same reasons to have patience. I don't trust anymore on few financial services which are shown as grown but actually they are yet incomplete for customers, it only benefits banks i believe
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Oct 3, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
HDFC Bank Customer Care's response
Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with Customer Id, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU02091605 in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Natasha,
find it difficult to understand that when i approached with my valuable time to phone banking, few branches in Mumbai, i don't find anywhere i can put my request to be heard and solved, how come now get response for a contact detail to put this issue to right point and place... i pity on some scenarios struggling on services.

Regards
S. Kashinath

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