[Resolved]  HDFC Bank — Complaint against not refunding

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I made the following complain to- https://www.consumercomplaints.in on 29 Apr 2016

"Respected Sir,
I had applied for home loan in HDFC bank on dated 18-03-16 with the submission of all necessary documents required by HDFC loan agent Mr Vikram Singh but it could not be processed by HDFC bank in time so I requested HDFC bank to return my fee and documents on[protected] but till now no action is taken .
Thank you

Hoping for a favourable response soon.
Yours Sincerely
Sandeep sharma (A/c no.- [protected], SBI, Pooth Khurd, Delhi-110039)

Add.- H.No.-8, near MCD school, Vill.-Sultanpur Dabas, P.O- Pooth Khurd, Delhi-110039. Mob: [protected] "
The reply of this complain was-

"Dear Customer,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint.

-Natasha
HDFC Bank Customer Assistance "

I requested at - [protected]@hdfc.com on 6 May 2016-
"Respected Sir,
I had applied for home loan in HDFC bank on dated 18-03-16 with the submission of all necessary documents required by HDFC loan agent Mr Vikram Singh but it could not be processed by HDFC bank in time so I requested HDFC bank to return my fee and documents on[protected] but till now no action is taken .
Thank you

Hoping for a favourable response soon.
Yours Sincerely
Sandeep sharma (A/c no.- [protected], SBI, Pooth Khurd, Delhi-110039)

Add.- H.No.-8, near MCD school, Vill.-Sultanpur Dabas, P.O- Pooth Khurd, Delhi-110039. Mob: [protected] "

I was asked file numbers by [protected]@hdfc.com on 13 May 2016-
"Please provide your file number so that your concern can be attended to.
Regards
Customercare "
I provided file numbers on 21 may 2016.-
"file numbers are[protected] and[protected]"

And till now my refund is not made so please take legal action.
Hoping for a favourable response soon.

Yours Sincerely
Sandeep sharma (A/c no.- [protected], SBI, Pooth Khurd, Delhi-110039)

Add.- H.No.-8, near MCD school, Vill.-Sultanpur Dabas, P.O- Pooth Khurd, Delhi-110039. Mob: [protected]