[Resolved] HDFC Bank Cr Card — Asking for payment even after settlement

Rongabben

from Bengaluru, Karnataka

Address:	560084
Website:	HDFC-grevience

I have settled the Cr card amount and HDFC recoryteam Patil/Nithin have accepted post settlement, but now they are sending mails and sms saying that the settlement is not valid, i have paid the exe and HDFC was to give me a waiver and they hv taken the amount from my saving A/C, now some one grievance team says its not valid when HDFC recovery team has confirmed. They are just trying to cheat customer even after paying such huge amount. just to inform that the card was only used once in 2013 and after that till now i am paying. and they have charged some hidden charges and have no clue where i have ended up paying almost double the amount. Can some one have this viewed and take it up will he helpful. As i am sure there are 100000 like me who are facing similar situations.
i have written mails to the recovery team and they done respond and fail to communicate to the grievance team. then they will have this as a chance to cheat customer and get more money

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Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2015

HDFC Bank Customer Care's response Dear Customer, I would request you to email us at [protected]@hdfcbank.com along with your account/card details, details of the charges, your contact details and above mentioned details of your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority. -Bejoy HDFC Bank Customer Assistance -Anay HDFC Bank Customer Assistance