HDFC Bank Credila — Unnecessarily delaying loan repayment process

Address:

Bangalore, Karnataka

I have been trying to start the loan repayment since 2 months. They are delaying the process either by not replying and then quoting high lead time of -10-15 days for as small a thing as calculating the EMI amount. They are just not replying to messages and the only guy they connected me with cuts the phone on the face when you call him and doesnt reply to mails. Pathetic pathetic pathetic customer service. They are delaying the process just to get extra interest.