[Resolved]  HDFC Bank Credit Card — Fraudulent activity regarding payment

Dear Sir, This is to bring in to your notice that on 4th October around 6 pm bill of my Vodafone no [protected] has been paid directly from my credit card even when my card is not linked and ecs service has not been activated and i have not initiated the payment still the payment has been received by Vodafone . I came to know about this when i received the below mentioned message"We have received pymt of Rs.1844.5 for your number [protected].Your outstanding amount now is Rs.0.Dial *111# (toll free) or 1111(toll free) for Payment, unbilled amnt & Credit limit info." When i received message i called hdfc credit card customer care center and informed then to decline this payment as this is not done by me and i have no prior information nor i have activated any services to pay directly. Customer care executive assured me that my money will be back and this payment will decline as it is under process . But to my dismay i received one more message on 5th october, 2014 that payment has been deducted by hdfc bank credit card to pay your smartpay bill for the amount Rs 1844.5 . I called them immediately and asked them to decline it . But they refused this time saying it has already been deducted and added to my monthly bill. When i check with them who gave them instruction for smartpay they informed me they have no details with them and they have to check with departments . . They also informed me that vodafone themselves has shared my bill with them that's why they have paid. Both the companies HDFC & VODAFONE starts blaming each other but nobody resolved my matter & problem .Till today i have received no information / No mail/ no message from HDFC to clear situation Kindly take action against HDFC Credit card . Complaint No for HDFC Credit card - [protected] Regards Madhavi Sharma [protected]