[Resolved]  HDFC Bank Debit Card — Debiting of my account when transaction was declined

Address:Chennai, Tamil Nadu

Deasr sirs,

I was using my hdfc bank debit card no[protected] at

An axis bank atm [atm id cwac21104, dt 23-8-14, 15.17 hrs, and record no of withdrawal 7289

The machine flashed after swiping the card and performing necessary transactions 'collect your cash'', but then,

No cash came out.

Again, the machine flashed 'transaction declined', but the amount of rs 3000/ already

Got debited to my hdfc account.

On taking up with axis bank, they have advised me to take up with you.

You are requested to do the needful and regularise the amount debited to my account.

Regards,
V.Srinivasan
Hdfc bank cust id
3589960
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Aug 14, 2020
Complaint marked as Resolved 
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Dear V.Srinivasan,

Please write to [protected]@hdfcbank.com from your registered email ID along with your account and contact details, details of the issue and ref ID-TTU[protected] in the subject line. Will take it up on priority and get back to you .

- Anay.
HDFC Bank customer assistance.

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