[Resolved] HDFC Bank Ergo General Insurance — Claim reimbursement

purshu03

from Pune, Maharashtra

Address:

Kurnool, Andhra Pradesh

Claim No RR-HS[protected]
Claim Status Query Request
Claim Type Reimbursment
Claim Intimation Date 06/07/2015
Proposer Name PURUSHOTAM AVULA
HDFC ERGO ID ER[protected]-02M

I have followed all the process of insurance claim procedure and now they say that we haven't received the cause and treatment for the same. Which is already written by doctor on back of discharge form and when we clarified with him he even shown it to us and said that is what all you required for claim procedure. when I spoke to HDFC representative they said they will check the same and will get back to me, but there is no reply from them. Please help me on this. If you guys don't have issue providing insurance with same ID and now for reimbursement they have issue with my name in account, which is same in my ID used for insurance.

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Complaint marked as Resolved

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2015

HDFC ERGO General Insurance Customer Care's response Dear Purushotam, We need more details like your insurance policy number or your contact details to resolve your query/complaint. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone ) Regards, HDFC ERGO General Insurance

Verified Support

Oct 15, 2015

HDFC ERGO General Insurance Customer Care's response Dear Sir, Post our re-evaluation, now your issue has been resolved. For further any clarification please feel free to contact us on [protected] or mail us on [protected]@hdfcergo.com. Regards HDFC ERGO