[Resolved]  HDFC Bank Ergo General Insurance — MY Late Father Death Claim Had Been Repudiated After Giving All the Documents which i had with us

Address:Ghaziabad, Uttar Pradesh

This is to inform you that My Late Father(Mr Ashok Kumar) had took a Policy Against home loan for Rs. 20, 00, 000 the one time premium for that policy is Rs. 2, 00, 000. My Father had Expired on 10th of march after that when it came under my knowledge about that policy I Raised the claim but after several mail's and document's send to HDFC ERGO registered office in (MUMBAI), they Repudiated the claim just because I don't have Hospital Documents asIi told them many times that it was a case of brought death and my father had died before reaching the hospital and also I requested them that I was unable to repay the loan amount because my Earning is low and also it is my Right to Receive the claim. I am Attaching all the documents which I had forwarded to them please raise my voice so that no insurance companies will fool people's further on & also i want proper settlement of my claim with Interest.
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Complaint marked as Resolved 
Verified Support
Sep 26, 2015
HDFC ERGO General Insurance Customer Care's response
Dear Mr. Rajesh, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
Verified Support
Sep 26, 2015
HDFC ERGO General Insurance Customer Care's response
Dear Mr. Rajesh, Thank you for sharing the required details. We will look into the matter and get back to you shortly. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone) Regards, HDFC ERGO General Insurance
Complaint comments 

Comments

after getting so many negative reply from HDFC ERGO side their stand stills remain the same which is they are helpless in helping those peoples whom they previousley assured that the insured & thier Family need not to worry as HDFC ERGO will be there in thier Bad times and now HDFC ERGO is Helpless in my situation as I (RAJESH KUMAR SINGH) Dosen't have Hospital paper's and in this situation I am not Eligible to get the insured amount to repay the loan amount.
I just want to know that HDFC ERGO disclosed the terms with the insured Person my Father(late SH. ASHOK KUMAR SINGH) that they will not give the insured amount to their family if something happens to him & thier family fails to arrange hospital papers.
its a request please dont fool people by giving policies for such a big amount which was in my Father's case is (Rs. 2, 00, 000) so that the insured family would not get a hope or assurity that such kind of Insurance companies are with them in thier darkest or bad times.

yours truly
A helpless person who is fighting for their Right.
This complaint has not been resolved till now dated[protected]

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