[Resolved]  HDFC Bank — Hdfc bank neither returning documents nor providing promised credit card.

Address:Dharwad, Karnataka, 580029
Website:www.hdfcbank.com

Hdfc bank, hubli (karnataka) organized champagne to provide dinners club premium credit cards to our company employees (npcil-gov company) as an offer of “free entry fee, free renewable fee”. i submitted all the documents along with my account slip and income certificate duly signed. after few days i received a call from sales manager and after verifying all details, the lady offered me “money back credit cards”. i denied and told her please provide credit cards which were promised. she agreed and after that, until few days i got call from hdfc, but all call were like missed call and just rang 1 or 2 times only, due to that we were unable to pick up the call. since nos. were one way only, i was unable to call back. after no response for 10-15 days, i contact the agent and asked about status of cards, he again offered me “money back cards”, when i denied, he told “since your mobile was not reachable, verification is pending (which was already completed)”. he promised me, i will receive call from hdfc sales manager within few days. after few days when i did not get any call, i again called him, he did not picked up the phone, than i texted him “if you are not going to provide the promised card, please return my documents”. after hat no response received either from hdfc sales manager or the agent. agent is now continuously cutting my calls. agent name is mr. chandru, hdfc, hubli branch. their such cheap market tactic already spoiled image of hdfc in front of plenty of sufferers like me from my township. please return my documents otherwise i will go forced to go for legal course of action.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with complete name, address, city of residence, credit card application number, mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

- Bejoy
HDFC Bank Customer Care

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